How to unblock our support tools in your browser

Some web advertising and tracking blockers interfere with our support tools. This article explains how to unblock access to them.

Written by Daniele Procida
Updated over a week ago

How to manage your Divio Cloud login and authentication credentials

Change email address, password, manage your Access Token and set up your SSH keys.

Written by Daniele Procida
Updated over a week ago

How to use the Access Token

The Divio App and Divio CLI will ask you for the Access Token to log into your Divio Cloud account.

Written by Daniele Procida
Updated over a week ago

How to upload a public SSH key to Divio Cloud

By providing your public key, you can set up a safe way for your computer to connect to the Divio Cloud.

Written by Daniele Procida
Updated over a week ago

How to enable early access to beta features

We're always working to improve Divio Cloud, and we offer early access to new features once we feel they're ready for it.

Written by Daniele Procida
Updated over a week ago

How to change your profile picture

How to manage the profile image that appears on your account

Written by Daniele Procida
Updated over a week ago

How to delete a Divio Cloud account

If you are sure you no longer need your account, you can simply delete it.

Written by Daniele Procida
Updated over a week ago

Essential knowledge: choosing a platform

We offer both Python 2 and Python 3 in our projects. This article explains how to choose the right version for your project.

Written by Daniele Procida
Updated over a week ago

Essential knowledge: choosing a project type

Divio Cloud offers a number of different project types to choose from.

Written by Daniele Procida
Updated over a week ago

Essential knowledge: our zero-downtime deployment system

Our system allows you to deploy a new version of your site without interrupting service.

Written by Daniele Procida
Updated over a week ago

Essential knowledge: SSL certificates and HTTPS on Divio projects

On Divio, SSL certificates are free and applied automatically, so you benefit from HTTPS and SSL without needing to do anything.

Written by Daniele Procida
Updated over a week ago

Essential knowledge: running multiple Django websites on the same database

Divio Cloud offers multi-site hosting.

Written by Daniele Procida
Updated over a week ago

Essential knowledge: RAM, storage, transfer and other limits on Divio Cloud

Our policies and technical constraints

Written by Joseph Melettukunnel
Updated over a week ago

Essential knowledge: Divio Cloud project backups

Our backup system is designed with pragmatic, real-world needs and concerns in mind.

Written by Daniele Procida
Updated over a week ago

How to create a new Divio project

Create and configure a new django CMS, plain Django or other project.

Written by Daniele Procida
Updated over a week ago

How to manage your project servers

How to deploy your Test and Live servers and copy data between them

Written by Daniele Procida
Updated over a week ago

How to duplicate a project

Divio Cloud offers multiple options for project duplication - Copy, Fork and Mirror - to help you re-use work and speed up your workflow.

Written by Daniele Procida
Updated over a week ago

How to transfer a project to another organisation

Projects can be moved to different organisations you belong to

Written by Daniele Procida
Updated over a week ago

How to work with mirrors

Mirrored projects share their codebase with an original, allowing you to make, test and deploy changes to multiple sites at once.

Written by Daniele Procida
Updated over a week ago

How to use our backup system

How to create, restore and download project backups on Divio Cloud

Written by Daniele Procida
Updated over a week ago

How to manage languages in a Django project

Django projects can be multilingual, with the same content available in multiple languages

Written by Daniele Procida
Updated over a week ago

How to delete a project

Learn how to delete your stale projects

Written by Joseph Melettukunnel
Updated over a week ago

How to rename a Divio Cloud project

If required, you can change the name of a Divio Cloud project after it has been created.

Written by Daniele Procida
Updated over a week ago

How to install, configure and uninstall Divio Addons

Divio Cloud provides a collection of pre-built Addons that you can use to extend your website's functionality.

Written by Daniele Procida
Updated over a week ago

How to prepare for your go-live on Divio Cloud

Our checklist helps ensure your project enjoys a successful go-live.

Written by Joseph Melettukunnel
Updated over a week ago

How to set up password protection

Written by Daniele Procida
Updated over a week ago

How to SSH into your cloud server

On the occasions when you need to, you can SSH directly into an instance of your project's cloud servers.

Written by Daniele Procida
Updated over a week ago

How to manage cron jobs

Divio allows you to run scheduled/periodic tasks for your projects.

Written by Daniele Procida
Updated over a week ago

How to access logs for your cloud sites

Application and error logs are available if you need them.

Written by Daniele Procida
Updated over a week ago

How to share your Test site with visitors

Your Test site is private, but you can share a secret link to provide visitors with access

Written by Daniele Procida
Updated over a week ago

How to use your own domain with Divio Cloud

Configure the Control Panel and your DNS provider's settings to serve Divio Cloud projects from your own domain.

Written by Daniele Procida
Updated over a week ago

How to use environment variables with your projects

The Control Panel allows you to set environment variables. Some will be automatically converted to Django settings for your convenience.

Written by Daniele Procida
Updated over a week ago

How to enable Elastic search for your projects

Integrate Django Haystack into your Divio Cloud projects.

Written by Joseph Melettukunnel
Updated over a week ago

How to configure DNS with DNSimple

DNSimple is a popular domain registration and DNS management service.

Written by Daniele Procida
Updated over a week ago

How to clear the Cloudflare CDN cache

Written by Daniele Procida
Updated over a week ago

How to manage a project's server region

Divio Cloud allows you to select different hosting locations for your projects.

Written by Daniele Procida
Updated over a week ago

How to send email in Divio Cloud projects

How to configure your project to send email from the Live, Test and local servers, using your STMP service

Written by Daniele Procida
Updated over a week ago

How to specify the installed version of an Addon

Divio Cloud gives you control over which version of an Addon you install

Written by Daniele Procida
Updated over a week ago

How to add, configure and share custom Divio Addons

Managing Divio Addons and how they appear in the Marketplace

Written by Daniele Procida
Updated over a week ago

How to package an Addon

Package Django applications Addons to allow easy installation from the Divio Control Panel.

Written by Daniele Procida
Updated over a week ago

Essential knowledge: collaborators and organisations

Divio Cloud offers allows you to manage projects and collaborators using organisations.

Written by Daniele Procida
Updated over a week ago

How to manage Collaborators

Invite, add, remove and edit the collaborators who can work on your project.

Written by Daniele Procida
Updated over a week ago

Essential knowledge: what is a boilerplate?

Divio Cloud boilerplates help you automate complex, repetitious tasks when creating new projects

Written by Daniele Procida
Updated over a week ago

How to upload and share a custom boilerplate

Make your default sets of templates and static files easily installable with your projects.

Written by Daniele Procida
Updated over a week ago

How to retrieve invoices

Written by Daniele Procida
Updated over a week ago

Essential knowledge: invoice-based billing

If you need to arrange payment through some means other than a debit or credit card, that can be arranged.

Written by Daniele Procida
Updated over a week ago

How to update credit card and/or billing information

Written by Daniele Procida
Updated over a week ago

Server deployment fails

Help is at hand when you run into problems deploying your project.

Written by Daniele Procida
Updated over a week ago