Advice and answers from the Divio Team

We provide documentation and support for the Divio Cloud platform, django CMS and numerous Django applications that we release.

We can also provide some guidance and support for other products that we host on Divio Cloud, but the main source of support for these, including Wagtail CMS and the Oscar ecommerce application, should be their official resources.

Documentation

Our Support Centre

You're reading a Support Centre article right now. The chances are that if you're seeking information, there's a Help Centre article about it already. Just use the search bar at the top of this page to find what you're looking for in our collection of articles.

At the bottom of each article you can reply to Did this answer your question? to send us feedback - it's very useful and helps us improve the information we .

django CMS developer documentation

The official django CMS developer documentation is of a high standard and is constantly updated. 

Support

Intercom chat

The most effective way to get in touch is via our Intercom chat, which will get your message to the right person quickly. On nearly every page of our site, in the bottom right hand corner, you'll see an Intercom chat icon:

If you have a query, a problem, comment or suggestion, just hit the button and send us a message. During working hours we normally reply within minutes.

Please leave an email address if requested to ensure that you receive our reply.

Contact Divio by email

To find our more about how we can help you with your projects, drop us a line by email.

Join our Divio Academy chat

We run a public HipChat room, Divio Academy, staffed by our developers. You're welcome to join, to ask questions or report any technical problems you're having. It's ideal for problems that will best be tackled with some interactive debugging. We try to respond swiftly, but please note that support is subject to our availability.

Book an Expert Hour

When time is money and you need technical help to solve a particular problem, our expert developers are available. An hour of first-class professional help is available, at a time to suit you, for just US$199.

django CMS community channels

The django CMS open-source project maintains a number of resources, supported by a friendly and knowledgeable community.

Training and learning opportunities

django CMS content management training

We provide basic and advanced training sessions for content managers, led by experienced trainers who are also intimately familiar with django CMS.

django CMS technical onboarding

We offer onboarding sessions, tailored to your requirements, to get your technical staff up-to-speed with Django and the CMS.

django CMS/Divio Guided Tours

We provide regular free online Guided Tours with a django CMS expert, followed by a question and answer session, for people interested in learning more about the systems.

Couch coding sessions

Take advantage of a free online question and answer session with one of our expert developers, to learn more about the best practices that will help you in your Django projects.

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