If you need...

  • help with using the Divio Cloud or other Divio products
  • information about the platform, accounts or services
  • advice on whether the Divio Cloud is suitable for your needs

… please contact us using Intercom. This is the fastest and easiest way of getting in touch. On nearly every page of our site, in the bottom right hand corner, you'll see an Intercom chat icon - just hit the icon and send your message.

Please leave an email address if requested to ensure that you receive our reply.

If you're not able to use Intercom, please contact us by email.

Documentation

For Divio Cloud platform users

For users, this Support Centre contains most of the information you need.

Just use the search bar at the top of this page to find what you're looking for in our collection of articles.

For developers

Our Divio Cloud developer handbook contains technical tutorial, reference and how-to guides.

django CMS developer documentation

The official django CMS developer documentation is of a high standard and is constantly updated. 

Community support channels

We run a public HipChat room, Divio Academy, staffed by our developers and used by other users of the platform. You're welcome to join, to ask questions or report any technical problems you're having. We try to respond swiftly, but please note that support is subject to our availability.

Other useful resources include:

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